Account and sign-in

This section of the Internal control and security area is about your own account: how you sign in, how long a session lasts, and how to cut off a lost device.

Without the “Stay signed in for 30 days on this device” box, your session lasts at most 12 hours and closes after 2 hours of inactivity. Every active session is visible in My account → Security and access and can be closed remotely.

Sign in to SynkriaOps Access the app, the stay-signed-in option, active file selection, common sign-in errors.

Turn on two-factor authentication 6-digit code, backup codes, trusted devices, identity confirmation before a sensitive action.

Manage active sessions See connected devices, sign out one or all others, read account activity.

Reset your password Reset link by email, change from settings, what to do if the email does not arrive.

Lost or stolen device

Close its session from My account → Security and access: the device is signed out within seconds. Then change your password.

Elsewhere in the help centre

• Your colleagues’ roles and access: Understanding roles and permissions and Invite your team.
• Approval workflows: Approval engine.
• VAT: the Tax area.
• Journals and the financial statements model: Accounting settings and Manage journals.
• The firm module: the Accounting firm area.