Settings & Security

This section covers two main areas of configuration. First, Account & security: sign-in, password management, active sessions and device revocation. Second, accounting setup: OHADA VAT rates by country and customization of accounting journals for your tenant.

Security relies on JWT tokens (access token valid for 15 minutes) paired with an httpOnly refresh cookie valid for 30 days. This mechanism lets you stay securely connected without re-entering your password on every visit. Each active session is visible and individually revocable from the interface — a lost or shared device can be disconnected in seconds.

For VAT, the 19.25% rate is pre-configured for Cameroon (CEMAC). If your tenant is based in another OHADA country, you can add the applicable rate in Settings → VAT. SYSCOHADA accounts 44310, 44320 and 44330 are automatically assigned based on the VAT type configured.

Tip

The 19.25% VAT rate is pre-configured for Cameroon (CEMAC). For other OHADA countries, go to Settings → VAT to add the applicable rates (WAEMU: 18%, Gabon: 18%, Chad: 18%, etc.).

Account & Security

Signing in to SynkriaOps Accessing the app, remember-me option, selecting the active tenant, common sign-in errors.

Resetting your password Secure email reset, change from settings, what to do if the reset email does not arrive.

Managing active sessions View all connected devices, revoke an individual session, global sign-out, token lifetime.

Configuring VAT rates OHADA rates by country, add a custom rate, SYSCOHADA accounts 44310 / 44320 / 44330.

Customizing accounting journals Standard journals VTE, ACH, BNQ, OD, AN — add a second bank journal, sequential numbering.

Inviting your team Add users to your tenant, assign ADMIN, ACCOUNTANT or CONSULTANT roles.

Accounting Firm / Multi-tenant

The Accounting Firm module is for chartered accountants and firms managing multiple client companies. From a single SynkriaOps account, you switch between all your client files in one click — each file being isolated at the database level (PostgreSQL Row Level Security).

Accounting firm overview Multi-tenant architecture, RLS isolation, Accounting Expert (Expert-Comptable) role, navigation cockpit.

Managing client files Create a new client file, view the list, archive at end of engagement.

Switching client files File selector, data isolation between files, mark a file as a favourite.

Accounting Expert permissions Full EXPERT vs ADMIN permissions table by module, restricted actions, traceability and access log.

Caution

Revoking an active session immediately disconnects the user on that device. Use this feature if you suspect unauthorized access or if a device has been lost or stolen.

Users & roles

User management for your tenant (inviting a collaborator, changing a role, disabling an account) is handled in the Getting started section. Available roles are ADMIN, ACCOUNTANT, CONSULTANT and EXPERT (firm mode only) — each with precisely calibrated permissions.

• Inviting your team — add users, assign roles, manage pending invitations
• Understanding roles and permissions — full permissions table by role and by module

Note

Only a user with the ADMIN role can invite new members, change existing roles or disable an account. If you need your permissions changed, contact the ADMIN of your tenant.